PRIVACY POLICY


1. Introduction

This Privacy Policy explains how Blue City Greece, operated by City Contact LTD, collects, uses, and protects personal data through the website www.bluecity.gr.

We are committed to safeguarding personal data in accordance with applicable legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Greek laws.


2. What Data We Collect

We collect personal data necessary to provide our services, primarily in a B2B context (travel agents, partners, and corporate clients), as well as for end travelers where applicable.

This may include:

  • Full name
  • Company name and professional details
  • Email address
  • Telephone number
  • Billing and invoicing details
  • Travel-related information (e.g. passenger names, preferences)
  • Identification details where required (e.g. passport details for bookings)


Data is collected when:

  • You submit a request or inquiry
  • You register or communicate with us
  • You confirm a booking or collaboration
  • You use our website or services


3. Purpose of Processing

Your personal data is processed for the following purposes:

  • To respond to inquiries and requests
  • To prepare proposals and manage bookings
  • To deliver and coordinate travel services
  • To communicate operational updates
  • To comply with legal, tax, and accounting obligations
  • To improve our services and user experience


4. Legal Basis for Processing

We process personal data based on:

  • Performance of a contract or pre-contractual measures
  • Compliance with legal obligations
  • Legitimate business interests (e.g. service improvement, communication)
  • Consent, where required (e.g. marketing communications)


5. Data Sharing

Personal data may be shared with:

  • Service providers (hotels, transport companies, guides, activity providers)
  • IT and technology partners supporting our operations
  • Accountants, auditors, and legal advisors
  • Public authorities where required by law

All third parties are contractually bound to process data securely and only as necessary for service delivery.

We do not sell or rent personal data to third parties.


6. International Transfers

Where necessary, personal data may be transferred outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied in accordance with GDPR.


7. Data Retention

We retain personal data only for as long as necessary:

  • To fulfill contractual obligations
  • To comply with legal and tax requirements
  • To resolve disputes and enforce agreements


8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be submitted via the contact details below.


9. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze traffic and user behavior
  • Improve performance and user experience

We may collect anonymized data such as:

  • IP address (masked where applicable)
  • Device and browser information
  • Navigation behavior

You can manage cookie preferences through your browser settings or via our cookie consent tool.


10. External Links

The website may contain links to third-party websites. Blue City Greece is not responsible for the privacy practices or content of those external websites.


11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.


12. Opt-Out & Communications

Users may opt out of receiving marketing communications at any time by:

Clicking the unsubscribe link in emails

Contacting us directly


13. Contact Details

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Blue City Greece
City Contact LTD

📍 112 Syngrou Ave, GR 117 41, Athens, Greece

📧 Email: info@bluecity.gr
📞 Tel: +30 210 884 7269
📱 Mobile: +30 6945 859 662

Operating hours: 08:00 – 08:00 (Greek Time), daily


14. Governing Law

This Privacy Policy is governed by Greek law. Any disputes shall be subject to the jurisdiction of the courts of Athens, Greece.



15. Updates to this Policy

Blue City Greece reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.